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Intercom Core Features

Centralize, manage, control, and optimize all the information that empowers AI, agents, and self-serve support in one place with Intercom's new Knowledge Hub. Making AI-first support easier with exceptional content.

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Core Features of Intercom

AI Agent

Intercom offers an AI agent that can help support teams automate tasks and answer customer questions.

AI Copilot

The AI Copilot is a tool that helps support teams to write better responses to customer inquiries.

Tickets

Intercom provides a ticketing system that helps teams manage customer support requests.

Phone

Intercom integrates with phone systems to allow teams to receive and make calls.

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