Intercom Core Features
Centralize, manage, control, and optimize all the information that empowers AI, agents, and self-serve support in one place with Intercom's new Knowledge Hub. Making AI-first support easier with exceptional content.
Core Features of Intercom
AI Agent
Intercom offers an AI agent that can help support teams automate tasks and answer customer questions.
AI Copilot
The AI Copilot is a tool that helps support teams to write better responses to customer inquiries.
Tickets
Intercom provides a ticketing system that helps teams manage customer support requests.
Phone
Intercom integrates with phone systems to allow teams to receive and make calls.
