Alenta AI

Answering visitors

Replies are drawn from the business's own pages, product listings, and policies, usually in under two seconds, so routine questions clear without a support ticket. The wording stays in the brand's tone and respects the rules configured for the agent.

Appointment booking

Open slots are offered inside the chat, and a confirmed pick is written to the connected calendar while the visitor is still in the thread. The transcript is attached to the calendar event so the team can see what was agreed.

Lead capture

Name, need, timeline, and contact details are gathered in conversation rather than through a form, then scored and pushed to the CRM. Each record arrives with its transcript attached.

Training on your content

Beyond the website crawl, the knowledge base can ingest PDFs, Notion pages, and Google Drive documents, and it re-syncs whenever the site changes. An owner corrects an answer once and the fix holds for the next visitor who asks.

Human handoff

When a conversation needs a person, the agent passes the thread to a teammate in Slack with the topic, any order reference, the visitor's mood, and the full transcript.

Voice agents

The same agent can answer phone calls, book the job, and send an SMS confirmation, using providers such as Twilio for the number and ElevenLabs for the spoken voice.

• Dental and medical practices: after-hours patients asking about coverage, opening times, or a same-week slot get answered and booked.
• Plumbing, HVAC, and roofing contractors: emergency visitors confirm the service area and take the next free appointment, even at night.
• Law firms: intake questions are qualified before a consultation is scheduled, and the record reaches the right person.
• Agencies and resellers: multiple client sites are managed from one overview with white-label branding and separate client workspaces.
• Site owners and marketers: unanswered visitor questions surface as a ranked list, turning content gaps into a fix list.

What does Alenta AI do?

It reads a business website and then answers visitor questions, captures leads, and books appointments inside the chat widget, working around the clock.

How long does setup take?

Most sites reach a working agent in about a minute to a few minutes after the URL is submitted; the widget only appears once the owner installs the script.

Is it just another chatbot?

The site frames it as an AI website representative trained on the business's own content that guides visitors and drives conversions, rather than a keyword-matching script.

Can the team control what it says?

Tone of voice, a job description, special instructions, and behavioral boundaries are adjustable through the persona settings, and guardrails block defined topics.

Which tools does it connect to?

Calendars such as Google Calendar and Calendly; CRMs and helpdesks including HubSpot, Salesforce, Zendesk, and Intercom; plus Slack, Gmail, Notion, Google Drive, Shopify, Stripe, Twilio, and automation through Make or n8n.

What happens when a visitor needs a person?

The thread moves to a teammate with the topic, order details, mood, and transcript, so the conversation continues without repeating context.

Does it work on an existing website?

Yes; a single script tag goes into the page header and the widget runs on WordPress, Shopify, Webflow, Framer, Squarespace, Wix, and custom builds without a migration.

• Sign up and submit the website URL; the crawl of pages, products, and posts begins at once.
• Review tone of voice, escalation rules, and the primary goal (book a meeting, collect an email) in the dashboard.
• Connect the calendar, CRM, or helpdesk that should receive bookings and leads.
• Add optional sources such as PDFs, Notion pages, or Google Drive folders before launch.
• Copy the snippet into the site header and test the widget on a staging page before going public.