Inkeep Core Features

Turn any content into an AI chatbot

Inkeep allows users to create a “ChatGPT”-like experience for their products. Inkeep can handle tough questions from users.

Ingest any content with zero effort

Inkeep can ingest content from many different sources, including:

• Documentation
• Websites
• Blogs
• Help center articles
• Support tickets
• Slack channels
• Discord channels
• Community forums
• Knowledge base
• Technical resources

Answer user questions instantly

Inkeep can answer user, support, and sales questions.

Provide rich citations

Inkeep’s AI assistant can provide rich citations for its answers.

Admit when it doesn't know

Inkeep’s AI assistant can admit when it doesn’t know the answer to a question.

Stay on topic

Inkeep’s AI assistant can stay on topic and avoid going off on tangents.

Integrate anywhere

Inkeep can be integrated into any website, app, or community.

Support users at scale

Inkeep can deflect common questions and save time for support and engineering teams.

Convert more users

Inkeep can provide scenario-specific help to reduce implementation times.

Understand user needs

Inkeep provides insights into user behavior to help improve products and documentation.

Integrate with popular tools

Inkeep can be integrated with popular tools such as Slack, Discord, Zendesk, and Docusaurus.

• Customer Support Teams: Streamline ticket resolution and improve response times using Inkeep's AI-powered support copilot.
• Knowledge Base Managers: Create comprehensive FAQs and improve self-service support using Inkeep's ticket-to-FAQ feature.
• Documentation Teams: Identify content gaps and improve documentation effectiveness with Inkeep's AI-powered gap analysis reports.
• Businesses: Enhance customer experience and reduce support volume by integrating Inkeep's AI assistant into help centers.
• Internal Teams: Boost efficiency with Inkeep's AI-driven tools for drafting answers, summarizing conversations, and routing tickets.